Level 3 Digital Support | Study Academy

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Study Academy London Talent Pathways

Start a Career in Digital Support

NCFE Level 3 Certificate in Digital Support, plus Level 1 Employability.
Ten weeks. Real employer engagement. A clear route into digital careers or an apprenticeship.

Everything You Need to Know

10 Weeks

Monday 17 August to Thursday 22 October 2026. Sessions run 09:30 to 16:00.

Weekly Pattern

Monday, Tuesday and Wednesday: classroom or virtual. Thursday: all learners virtual.

Two Recognised Certificates

NCFE Level 3 Certificate in Digital Support and Level 1 Employability.

Built for Real Digital Roles

Designed for learners interested in IT support, helpdesk, networking, digital operations and technical support.

Employer Engagement

Includes direct employer engagement and progression support into digital careers or apprenticeships.

From Application to Career

1

Apply Now

You have already taken this step. We have received your application.

2

Commitment Call

A member of our team calls to check you understand what is involved and are committed to starting and completing the programme.

3

Onboarding with Study Academy

Study Academy contacts you to guide you through APTEM onboarding and your Initial Assessments before your start date.

4

Start Your Digital Career

Complete the programme and move into a digital career or apprenticeship with support all the way.

Roles This Course Prepares You For

The course is designed around real digital pathways employers are hiring for right now:

IT Support
Helpdesk
Networking
Digital Operations
Technical Support

Eligibility

To join this programme through the London Talent Pathways funding, you will need to meet all of the following:

Living in London

Aged 19 or over

Right to live and work in the UK

Not already holding a qualification that blocks eligibility for this funding

Your Next Steps

1

We Call You

A member of our team checks your eligibility and answers any questions about the course.

2

Document Collection

We collect proof of identity, London residency, right to work and your qualification history.

3

Onboarding with Study Academy

Study Academy guides you through APTEM onboarding and Initial Assessments before you start.